Refund Policy

Last Updated: [Insert Date]

Thank you for shopping with Cody Wayne Jeans. We want every customer to feel confident when ordering from us. Because our apparel is made to order, please review this Refund Policy carefully before placing your order.

This policy applies to Cody Wayne Jeans apparel, including T-shirts, tank tops, hoodies, sweatshirts, and other made-to-order products.

Made-to-Order Apparel

Most Cody Wayne Jeans products are made specifically for each customer after the order is placed. Because of this, we do not accept general returns or exchanges for:

• Wrong size ordered

• Wrong color ordered

• Change of mind

• Buyer’s remorse

• Ordering the wrong item

• Personal fit preference

• Not reading the product description or size chart

Please review product details, size charts, color options, and shipping information before completing your purchase.

Damaged, Defective, Misprinted, or Incorrect Items

If your item arrives damaged, defective, misprinted, or incorrect, we will make it right.

Please contact us within 30 days of receiving your order at:

[Insert Customer Service Email]

Include the following information:

• Your full name

• Order number

• A clear description of the issue

• Clear photos of the damaged, defective, misprinted, or incorrect item

• A photo of the full product

• A photo of the packaging, if relevant

After reviewing your claim, we may offer one of the following solutions:

• Replacement item

• Reprint

• Store credit

• Refund to the original payment method

Refunds or replacements are approved at our discretion after the issue has been reviewed.

Wrong Size or Fit Issues

Cody Wayne Jeans does not offer refunds or exchanges for sizing issues if the item was produced correctly according to the order placed.

Please check the size chart carefully before ordering. Fit can vary depending on body type, style preference, and garment type. T-shirts, tank tops, hoodies, and sweatshirts may each fit differently.

If you are between sizes, we recommend sizing up for a more relaxed fit.

Order Cancellations

Orders may only be canceled if production has not started.

If you need to cancel an order, contact us immediately at:

[Insert Customer Service Email]

Once your order has been sent to production, we may not be able to cancel or change it.

Address Errors

Please make sure your shipping address is complete and accurate before placing your order.

Cody Wayne Jeans is not responsible for orders lost, delayed, returned, or undeliverable due to:

• Incorrect shipping address

• Missing apartment or unit number

• Incorrect ZIP code

• Misspelled street name

• Old address

• Refused package

• Unclaimed delivery

If an order is returned because of a customer address error, the customer may be responsible for additional shipping costs to reship the order.

Refunds are not guaranteed for packages returned due to incorrect addresses, refused delivery, or unclaimed shipments.

Lost Packages

If your package appears to be lost in transit, please contact us as soon as possible at:

[Insert Customer Service Email]

Lost package claims must be submitted within 30 days of the estimated delivery date.

Please include:

• Order number

• Tracking number

• Shipping address

• Description of the issue

We will review the tracking information and determine the next step.

Packages Marked Delivered

If tracking shows your order was delivered but you did not receive it, please first check:

• Mailbox

• Porch

• Garage

• Side door

• Apartment office

• Mailroom

• Front desk

• Neighbors

• Household members

• Local carrier office

If the package still cannot be located, contact us and we will review the situation.

Cody Wayne Jeans is not responsible for stolen packages after carrier-confirmed delivery, but we will do our best to help you determine the next step.

Sale Items and Discounted Orders

Sale items, discounted items, promotional items, and limited-release items may be considered final sale unless they arrive damaged, defective, misprinted, or incorrect.

Refund Processing

If a refund is approved, it will be issued to the original payment method used at checkout.

Refund processing times may vary depending on your bank, credit card company, or payment provider.

Shipping charges may not be refundable unless the refund is related to an approved damaged, defective, misprinted, or incorrect item claim.

Exchanges

Because our products are made to order, we do not offer standard size exchanges.

If you would like a different size, color, or style, a new order must be placed.

Exchanges may only be offered if the original item arrived damaged, defective, misprinted, or incorrect.

Return Instructions

Do not send items back without contacting us first.

Unauthorized returns may not be accepted or refunded.

If a return is required, we will provide instructions after reviewing your request.

Contact Us

For refund, replacement, or order issue requests, contact us at:

Cody Wayne Jeans
Email: [Insert Customer Service Email]
Website: [Insert Website URL]